Turbotax asks if $2800 matches the amount in Letter 6475. It does match, so I answer YES. Instantly Turbotax erases $2800 from our refund. Huh? Go back to try again and again. A-ha. I have to LIE and say NO, $2800 does NOT match the amount in Letter 6475. Even though it DOES match. Only if I say NO am I allowed to tell Turbotax we received 0 payment.
Helloo, Turbotax. Just because Letter 6475 tells us we were issued a $2800 payment does not mean that we actually did get a payment!
