I am helping my daughter with her taxes...per turbotax under "Tell us about any advance Child Tax Credits payments" section there is a link that says "What if I don't have Letter 6419" ... she did not receive a letter. So I clicked on this link which then recommends using the 6419 Letter to unsure you're entering the right amount. It says that you can use the IRS Child Tax Credit Update Portal, which we did, to obtain the total payment amount. BUT, then it has "STOP!!! If you're using the portal, check our FAQ before entering your info in TurboTax. There are different ways to enter your payment info depending on your situation".
I cannot find anything, maybe I am searching wrong, so any guidance is very much appreciated.
Thank you.
