FixMortgageSheet
Returning Member

Deductions & credits

Ok can we get an update on this??? Have heard nothing from TurboTax other than “we’re working it”, that not enough… you have thousands of customers who are paying to use your software, thousands of customers that wanted their refunds early and probably many who NEED that money… take this seriously before you have a media fiasco on your hands, several people have already reported that they’ve switched to other software that do not have this problem. If you’re not going to fix this issue at least tell us that so we can take our business somewhere else.

 

And please tell your customer support to stop gas lighting people and telling them this issue is “IRS related”. I work for the IRS and that’s just not true lol, it’s 100% an issue with your software. Fix it or tell us to stop wasting our time and go somewhere else. You’re impacting/blocking thousands of people from being able to submit their taxes 2 months after filing season opened. Get your **bleep** together.