@malonela Yep, they need to do a better job. But, we've been unable to convince them. That appears to be that sometimes it works right.
In the education interview, you should reach a screen titled "Choosing a larger education Credit". Verify that TT has entered $10,000 (the amount needed to get the maximum LLC) in the box on that page (you can change it, if needed).
Sometimes TurboTax will present you with a screen titled “Amount Used to Calculate Education Deduction or Credit” You have to know to change that amount (there is an explanation and instructions on that page). It's possible to get back to this screen.
PLAN C is to do what you've been doing. On the Student Information Worksheet (abbreviated Student Info Wk on the forms list), go to part VI and change line 17 (“Used for credit”) to 4000. Make the change in the first column. That will automatically change the other columns.
