Jon, I had the same problem where the student worksheet didn't match the form 1099-Q worksheet regarding a loan payment. I remember seeing (I believe the FIRST time I entered the 1099-Q information) a question at the very bottom that asked if some of the distribution was used to pay on a student loan. You were to click yes or no. I clicked no, in error, and have been unable to "reproduce" the question in order to answer it correctly. I think the page of the interview that asks about loan payments (where you enter the principal and interest paid) has no effect on the form 1099-Q worksheet. I did as someone else suggested and right clicked in the loan entry space on the form 1099-Q worksheet (line 2a of both columns) and selected "override" in order to manually enter the loan payment amount...the value shows in red, but it seems to have worked! It took the tax away that it previously said we owed. Deleting and re-entering the 1099-Q didn't help. We don't qualify for either education credit.
