You should go to the Child Tax Credit Update Portal The IRS says:
"For the majority of taxpayers, the advance payments total in Letter 6419 will match the total in online account.
If the advance payments total differs between your Letter 6419 and your online account, rely on the total in your online account.
Your online account has the most current advance payment information. Do not rely on the Child Tax Credit Update Portal or Tax Transcripts for the advance payments total. Keep Letter 6419 for your tax records."
The problem is if you report a different amount than the IRS has, it will delay your refund. If the portal has the same amount as your letter:
Review your payments in the Child Tax Credit Update Portal to ensure the payment was not returned. If you did not receive the payment and the payment was not returned, you may request the IRS to trace the payment. If it is determined the payment was not received or was returned to the IRS, IRS records will be updated, and you can exclude the payment from the aggregate amount of advance Child Tax Credit payments you report on your tax return. This will allow you to claim, if eligible, the missing payment with your Child Tax Credit on your 2021 return. Contact the IRS, as soon as possible, from 7 a.m. to 7 p.m. local time at 800-908-4184. When you call the IRS, you must provide the following information about the missing payment: the payment date, method, status, and amount that is displayed in your Child Tax Credit Update Portal.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
