Deductions & credits

1. Can confirm, all dependent information entered- Turbotax gave this message "Good news! XYZ qualifies as your dependent."

2./3. Can confirm income entered for both of us - Married filing Jointly.

4. Income far lower than the $438,000 threshold mentioned below.

and yet I get this message-"It turns out you don't qualify for this credit".

 

I'm really bummed!