I am having this same issue! I read through the comments, I have double checked and I have earned income listed under myself and my husband(when I see the list my name is listed next to mine and his name is listed next to his- he has two W2s), I have cleared my cache as suggested and nothing is working. What else am I able to do to solve this? We meet the eligibility requirements and this is our last step before being able to complete our tax returns. Our loop starts after we reach the page where we have to check if we were full time students or disabled or none of the above, when I click none of the above it loops me back around to beginning, but we have earned income so we should qualify. Help!
