Carolineling2020
Returning Member

why I don't get child tax credit?

I'm filing married filing jointly. I know there is a phase out income, and our income is not over $400K. But we got "0" for Non-refundable Child Tax Credit. Also our income is less than 2020 and we got the credit for tax year of 2020.

We received 2021 Advanced Child Credit. But I don't think that will impact on our Child Tax Credit.

Could someone please give me a direction where I may enter wrong or what caused the problem? I can't figure it out, I follow the Turbo tax installed program and entered all the information as required.  Thank you so much!