@Infiniti7777 ,
Definitely onboard with you. Let's get some more visibility on this.
Could you please share this thread and there is another too on your Twitter and tag Intuit on it. Also on your LinkedIn and hashtag Intuit and TurboTax.
Some users here have started tagging this thread on Twitter and LinkedIn and I can search and see those feeds on Twitter and LinkedIn and I'm sure that the actual folks from Intuit (TT's parent company) can see it as well now.
That will help, since most companies outsource their telephone support to a call center who has scripted responses.
