Deductions & credits

Jsylwestrak, 

 

same problem here. I spoke with a customer service rep this evening. She told me to shut everything down, and when I turned the computer back on and rebooted TurboTax it would be fine! 

WRONG! Still not filling in step 6 on the Illinois 1040. 

I resorted to going to the Illinois website and filling in the PDF of the 1040 and the required worksheet. I used the figures from the TurboTax Illinois form. Not very satisfactory, but at least I’ll save a few hundred dollars

 

How many Illinois residents don’t even realize there’s a problem and don’t get the credit? 

I’m really disillusioned with TurboTax and am considering not purchasing their software next year. We’re into late February and this hasn’t been fixed.