When a big company repeatedly lies to me, wasting my time and damaging my family, the gloves come off. A company like that has not earned my respect and no longer deserves business respect. I know this may not be “politically correct”, and that’s OK, I’m not trying to be “nice”. Here we go: How about TurboTax works quickly to correct their software defect? Seems that is one of the main reasons (the only reason) TurboTax is in business; to create software to serve customer needs. Now there’s an idea! Let’s call it a new concept: “Proper Business Management”. Did Intuit learn that in MBA school? Oh! Warton and Harvard missed that business concept? Too complicated? Can’t understand the math? So sorry. Maybe Intuit should check with a staff Software Engineer. Engineers are taught to answer the question; “Does it work? (Yes / No). If No, fix it. If Yes, don’t fix it”. Sad that fancy-pants MBA’s in the Intuit C-Suite haven’t figured out how to effectively run a business. Many of us know MBA’s are a bit retarded, as compared to a run-of-the-mill Engineer, when it comes to actually running a successful business. And this isn’t something difficult, like rocket science, it’s not nuclear energy, it's not building the Golden Gate Bridge. It's software! It's making an electronic copy of an IRS form! Pretty simple. Maybe the right solution is for Intuit Execs to make an executive decision to fire themselves for incompetence. Hey! There's an effective solution!
