@Max_Tax_Guy I called and opened a ticket, and the rep on the phone said there was a solution, and that she would send it to me in email. The phone call ended, I got the email, and it was actually this thread in the email! Not a solution at all, but just your new thread. Have to shake my head and laugh at that one. I called back and spoke with a more competent rep, and she said she could see the issue and that is was being worked on, but there is no solution yet. She said there were so many issues currently that everything is being escalated. Keeping fingers crossed for this to get to the top of the list, but not holding my breath.
