Deductions & credits

So quick update. I redid everything in TaxAct and it had no problems at all. Ready to file, no errors. So proof that the error is definitely on TT, not the IRS. 

Tried to get a refund from TT and they denied it because the satisfaction guarantee is only for the cd/download. Absolute BS. Will be attempting to call when I have hours to sit on the phone. I know I made a huge assumption expecting paying to fix the error but good lord.