Deductions & credits

I'm running into the same issue. Already paid for the product but ended up getting stuck on the final step before filing. Was waiting for 2/17 to complete filing, but it's 2/18 and there are no updates on why the correct form still isn't available.

 

You really should not ask for payment until they've cleared the final review. Now I feel stuck. The lack of communication here is very disappointing.

 

Tried calling support and it's an 1hr+ wait to talk to a live person and random disconnects.

 

Also, you should unmark this thread as "SOLVED" because it clearly has not been yet, and the proposed workaround solution is limited and problematic.