Deductions & credits

Just got rejected for the third time this morning. I attempted a route that someone else explained a few pages back about going to the "other" section of adjustments under wages in the state return and entering Standard Deduction - Charitable CA and entering $300 into the subtractions section and hit continue. I literally don't even know what to do if it gets rejected for a fourth time. I figured calling TT would be pointless based on other replies on here. So I'm literally just refreshing this thread constantly hoping to see a solution from someone else's experience.