Deductions & credits

@RobertB4444    I did as you recommended.  I input the info I did a print form to ensure the form had been generated.   TT took me through a federal review and wanted me to fix a box 14 amount on a w2.  I check back again and the information is dropped again.  Please help me understand why TT wont fix this?   It is truly a shockingly bad experience.