Deductions & credits

That is not my case. When I itemize it says that is the best option as it is over 25k. And it also shows I’ll get more $ back if I itemize BUT it does not actually update my refund with the itemized amount when I select it, it stays with the value shown in standard deduction. I can change back and forth and my return value on federal does not change, it is keeping the  standard figures regardless of what I pick