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Deductions & credits
Why are you and other employees flagged as experts not providing us information on why the bug is not being fixed?
I don't trust TT if it I can't complete my return without the review not flagging errors.
While I can understand work-arounds are given, it does not negate that fact that the bug should be fixed. It does not sit well with me that TT has not fixed this issue. We. your customers, have a right to software to work correctly. It is reasonable for customers to expect any bug that causes the review to fail to be fixed.
Stop ignoring us and tell us is TT going to fix this bug or not and if so provide an estimate of when. Otherwise I will be seeking a refund.
‎February 15, 2022
9:29 AM