I am not using the online program. Mine is downloaded and I do not use Chrome for any part of the TurboTax program. It is (or should be) a free-standing program and not dependent on cookies.
I have found that the program (and I use that term loosely), is NOT taking my deductions (gives me the standard deduction). It ignores my deductions and only wants to give me the $300. I am married, filing jointly, and more deductions than $600.
I eliminated all the Charitable Cash Deductions, saved under another name, and did a final review. It only gave me $300 and the Standard Deduction (married, Jointly). I tried to fix it to $600 in the Forms but it would not change the number. So the program cannot even do the deductions correctly when nothing is entered. Other Posts in a Charitable Deductions forum here mentions changing the deduction from $300 to $600 in Forms but doesn't really fix the problem. Not even a viable work-around since there are even more problems than just this one.
Last night I also found it ignored the mortgage points from my refi. I now can't imagine how many other screw-ups are in this program.
I quickly went through 2020 TurboTax and found errors there too. Can't wait to go back to 2019 and 2018. Yes, I know how to Import, Fill out Forms, Re-check, Save since I have used this programs for over 10 years.
We now are going to find an accountant to recheck the last 3 years and see what else is wrong. Yet more $$ and time.
If the return is 100% guaranteed, then it's a worthless guarantee since it does wrong calculations and incorrect numbers. What good is a final review if it is WRONG?
