Yes. Here is what you can do. You can enter all your deductions back into the return so you can claim your itemized deductions. If you were trying to claim the additional $300/$600 (if MFJ), cease and desist. You are not eligible for this deduction unless you are claiming the standard deduction.
it sounds like the agent zeroed out the $300 standard deduction amount, so you should be able to enter your itemized deductions back into your return. After entering, scroll through the entire deductions and credits section until you get to the very last screen. There should not be a $300/$600 entry there. See if this works.
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