Deductions & credits

I understand what you just said, but.  If you do not go through the full scenario and answer all the questions, you completely skip this section.  so, when doing the final Federal Review and you note that this is checked.  Instead of just popping up the Schedule 8812 page and expect everyone to know what to do with it,  why not just direct us back to where that question is asked in the first place.  I spend over an hour trying to figure out how to get by this thing when you could have easily just told me that I had not answered this apparent all important question that the IRS has to have the answer to.  Think a little harder about the dilemma you are putting your customers in when you just pop up an IZRS Tax page that they have never seen before and have no ideas what to do with it.  Think Customer support first and don't leave us hanging out on a lamb when we are already working on one of the most distasteful functions we have to deal with each  year..    wlg.