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Deductions & credits
@Manning wrote:
I did what you said answered all dependent questions with a no. replied the question did I receive advanced payment for child credit as a no. Made sure Schedule 8812 14f had a zero. Still won't let me efile Kentucky taxes. My wife and I have simple returns all income from 1099's no dependents no deductions. I only purchase turbo tax so I can efile. After this year I will do it on my own. I want a refund on my purchase of turbo tax
Kentucky is a separate problem.
Please see the link in the below TurboTax Help Article to sign up for progress updates. Thank you for your patience.
Kentucky e-file showing "Not Eligible for Electronic Filing"
‎February 4, 2022
11:57 AM