Deductions & credits


@Manning wrote:

I did what you said answered all dependent questions with a no. replied the question did I receive advanced payment for child credit as a no.  Made sure Schedule 8812 14f had a zero. Still won't let me efile Kentucky taxes.  My wife and I have  simple returns all income from 1099's no dependents no deductions.  I only purchase turbo tax so I can efile.  After this year I will do it on my own.  I want a refund on my purchase of turbo tax


Kentucky is a separate problem.  

Please see the link in the below TurboTax Help Article to sign up for progress updates. Thank you for your patience. 

Kentucky e-file showing "Not Eligible for Electronic Filing"