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Deductions & credits
All I know is I answered all the questions on Turbotax correctly throughout the interview and it didn't give me correct results. I hired a CPA and he managed to do it correctly. It says you're an "employee tax expert" so naturally you're going to defend the product. I appreciate your trying to help. I've moved on - I'm done with Turbotax. It's great until it there's a problem, and then you can't get any helpful help. When I called they suggested I try itemizing. You don't have to itemize to get the reduced taxable income benefit.
‎February 3, 2022
1:42 PM