ItsDeductible not importing

I am using TurboTax Premier 2021 online.  I have read many threads on the difficulties of importing ItsDeductible date.  Here is my difficulty.  When I get to the screen that asks "Do you have an account with ItsDeductible online?", I click "Yes".  The next screen says, "Choose the charitable deductions you want to import."  However, no charities are listed for me to choose from.  If I click the "Import Now" button, the next page says I made "No Import Selection."  Well, of course I didn't, there was nothing to select from.

Any resolution?