We did recieve our IRS letter and entered them exactly- $3000. I understand the software will adjust the default deduction, but it doesn’t seem to be doing that. As soon as I enter $3K where it asks for the IRS letter, my federal tax due immediately goes up by the same amount: $3K. And that $3K stays there as I try to do the rest of my taxes. It’s acting as if the advance child tax credit was a loan, and now I have to pay it back in full, not just lower the default deduction. I spoke with someone a couple weeks ago from TurboTax on the phone and she spent 20-30 minutes looking at my return; she had others look at it too. She said it was an issue that they are trying to fix. She sent me this link: https://ttlc.intuit.com/community/tax-return/help/why-am-i-getting-a-message-that-i-don-t-qualify-fo...
I just want to know if this really is a glitch and what the status is for fixing it. I get an error when I try to sign up for status updates.
