For anyone still following this saga:
I deleted all the income information. I deleted my dependents. I deleted all the tax breaks stuff.
Re-entered all of my information.
Got the pop-up asking if I had been impacted by a natural disaster.
I selected No.
and got to exactly the same place.
I have to wait on the same form to be completed by the IRS before I could continue.
I have contacted support again and waiting further steps. If the next thing works, I'll let you know.
