Deductions & credits

I am using the online version. It's very confusing-the standard deduction claims to include things like charitable deductions, then claims it will ask about them later if you try to add them. Married filing jointly, our 1040 came up with 240 as the deduction. I have no idea where it got that from.

I couldn't even tell what that number was until it occurred to me to print the 1040.

I tried all the tricks that I could find on this forum. I deleted to charitable contribution forms that apparently it had imported from last year (which makes no sense to me). At no time  has it taken me to the "Charitable Cash Contributions under Cares Act" screen.

I have now spent almost 2 hours trying to figure out what's going on here and how to fix the problem. it's the only thing left that's holding up my filing.

A very frustrating faux pas on the part of Intuit.