In your situation, it is recommended that you first log out of your TurboTax Online and delete your cookies.
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Once that is complete, please complete the following:
- While signed in to your return, search for child care credit (use this exact term) and select the Jump to link at the top of your search results.
- This will take you to the Did you pay for child or dependent care in 2020? screen. Answer Yes
- Follow the on-screen instructions
To qualify, your child must meet all of these requirements:
- Be under age 18 at the end of the tax year
- Is your child, stepchild, foster child, adopted child, sibling, step sibling, half sibling, or a descendant of any of them (for example, a grandchild, niece, or nephew)
- Has their own Social Security Number
- Lived with you for more than half the year
- Didn't support themself (didn't pay more than half their own expenses)
- Is a U.S. citizen, U.S. national, or U.S. resident alien
- Residents of Canada or Mexico don't qualify
The Child Tax Credit is also fully refundable. Meaning that you’re eligible for the credit even if you don’t owe taxes.
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