lskirk01
New Member

2021 Tax Return Itemized Deduction Button Not working

I had Intuit call me yesterday because when I get the messagew that itemizing your deductions is best for, I try to change my deduction and it brings me right back to the message to change my deduction.  I have tried loggin off, logging back in.  Tried it on my iPad.  Tried it on my iPhone.  I am using Chrome and I tried Microsoft Edge.  The representative I talked to acknowledged it is a known problem, but she did not have a priority for the bug fix or obviously, an ETA on when or if this problem would be resolved.  This seems a completely unacceptable response for a common issue.  Looking through the posts, this was apparently a problem in 2020 as well, but I just must have been lucky when I chose to do my taxes as it worked for my return for 2020.