I am having the same exact issue. I have 2 children and received half of my CTC in payments last year, a total of 3,000. I should be receiving the other 3,000 CTC on my tax return, however when I put in the information in the child tax credit area, it make 3,000 DUE. I looks as if they want me to pay back the CTC from last years payments and not give me my other 3,000 credit that is owed. Haven't filed yet because of this issue, this is not right at all.
