Deductions & credits

  1. Quit your TurboTax Mac application.
  2. Navigate to /Applications/Utilities directory and launch the Keychain Access application. Type intuit id in the search box located at top right corner.
  3. If you notice any search results for Intuit ID and Kind as application password, delete them.
  4. In Finder, select the Go menu at top and then select Go to Folder.... Type ~/Library/Application Support and select Go. Select the TurboTax * 20XX directory and delete AuthorizationClientContext.plist, if present.
  5. Restart your computer and try importing again from ItsDeductible in TurboTax.

I saw this on another question about It'sDeductible not being able to connect. It wouldn't work with TurboTax 2021. I followed this advice and it worked for me. I had to sign in again on It'sDeductible, but once I did that, it worked.