Unfortunately we would not be able to tell what happened with your advance child tax credit payments. It is all handled by IRS. Since you know you didn't make any changes, you should probably give IRS a call to inquire about the payments. The number to reach them at is 1-800-829-1040. We recommend calling at 7am in order to get into their queue as early as possible before their phone system is bombarded. They should be able to tell you what changed in their system that caused your payments to stop coming. If you are still going to be claiming the same dependents that you claimed in 2020, you will still put the Child Tax Credit on your 2021 tax return. The amount of the payments that you did not receive would be recouped on your tax return.
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