It may be that the child tax credit is entered on your tax return before you entered the $6,000 in advance payments. You can check this by looking at your form 1040. The child tax credit would be listed on line 19 and/or line 28 of your form 1040.
You can view your form 1040 while working in the online version of TurboTax by following these steps:
While working on your return in the Federal section of TurboTax:
1. Choose the Tax Tools icon on your left menu bar
2. Tools
3. View Tax Summary
4. Choose the Preview my 1040 on your left menu bar
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