We are married filing jointly with 4 kids (ages 7 - 15), meeting all 7 requirements for the full $3000 per child tax credit (so $12000 total). We received $6000 in advance payments, but when I enter that info into TurboTax, it says we are not eligible for any more (it reduces our tax return form $6,321 to $321). How do we get TurboTax to recognize we qualify for $6000 more?!
Is this an error in TurboTax or am I missing something? Super frustrating because I would be done with taxes if not for this issue and now wasted an hour or so looking into it!
