Support gave you incorrect information. The 8606 is only required if the IRA contained a "basis" (non deductible contributions ) and QCD exceeded the amount of deducible contributions and earnings. Only if some of the non-deductible basis was removed would an 8606 be required that would be required if there was no QCD.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
