Deductions & credits

My 2020 capital loss carryover was not automatically updated as described by the "expert". I had enough  capital loss carryover from 2019 to cover gains but ended up paying taxes on gains anyway. I didn't realize this at the time I filled, but later found the mistake (the software didn't update my actual carryover) I called Turobo tax only to be told that a supervisor would call me to help solve my capital loss carryover issues. The only response I received was an e-mail saying that "your Turbotax case is closed". Wow!! Great service after the 5 years I have used their Premier service.