Thank you for your question. If you are referring to the Advance Child Tax Credit the IRS gives this advice:
If the Child Tax Credit Update Portal returns a “pending eligibility” status, it means the IRS is still trying to determine whether you qualify. The IRS won't send you any monthly payments until it can confirm your status. They are still reviewing your account for eligibility. You can continue to check back for status updates in the Child Tax Credit Update Portal.
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