Greetings,
My ex-husband and I alternate years claiming our son on our taxes. I claimed my son on my 2020 taxes. My ex will claim him on his 2021 taxes. I am trying to log into the portal to opt out of the rest of the advance payments so that I don't end up having to pay the funds back next year. I can't get into the portal due to problems with the ID.me app. Every time it sends me a verification link, it sends the link to me broken into two separate text messages, so I can't click on the link. I tried to hand-type the entire link into a web browser, and that didn't work either. I've already spent at least 3 hours trying to do this. Is there an alterative way to opt out, by paper or by phone? Please help! Thanks!
