In your question, you've stated that you filed a 2019 amended return and the IRS has acknowledged receipt of that return via a letter requesting additional time to approve the return. This is a good thing because you know that the return has been received and is being processed by the IRS. I will point out that the IRS has a backlog due to COVID and the associated tax law changes.
I will give you a couple tools to help you understand the status of this return:
1) Please check this website to follow up on the status of your amended return: https://www.irs.gov/filing/wheres-my-amended-return
2) If you want to get an update from a LIVE IRS agent, please use the following instructions:
https://ttlc.intuit.com/community/taxes/discussion/i-need-a-number-for-the-irs-where-i-can-talk-to-a...
I hope this helps you understand the status of your 2019 amended return!
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