Gina_TX
New Member

Deductions & credits

I say yes. I depended on TurboTax to walk me through filing my taxes correctly including entering the Recovery Rebate credit if applicable. I answered the questions as prompted during the entry  process. Now I owe the IRS $2,900 because the TurboTax software plugged in the credit where it should have actually been zero. The TT tax advisors I spoke with said it was an entry error on my end as the filer but if other customers are running into similar issues, then there was or is something wrong with TT's software (or at the very least, their instructions are unclear and cause confusion.) I've been using TT for the last decade but never again.