Deductions & credits

@jez7  So what I ended up doing is finding our local-ish IRS office and going online/calling to set up an "in person" meeting. When I called the # for it, just to make an appt, it put me on the phone with someone and she ended up fixing my issue with this exact same thing - I got a letter about my kids and their ss#'s etc - and she was able to rectify it all over the phone with/for me. 

 

So maybe attempt that avenue - even if you actually have to set up an appt to see someone with a local-ish IRS office- they should be able to help. Obviously more than TurboTax is able to do, even tho we paid for them to help us and to ensure everything is correct................