Deductions & credits

I know this is an old post but something seems wrong here...UVA is still doing this with my state taxes . They did it in 2019 and 2020 taxes. They got in trouble for ferti g credit on THEIR taxes for "write offs" and "charitable care " then they turned around and still collected the money? That was considered double dipping.  But bvb they are still getting away with it because I qualified and my Bill's were paid with charitable care. I had no balance then on my credit report is all these collections from Bull City their collection agency from the same day of service where they insisted I stay a week and have tons of test run on me. I had to Insist and sign myself out. My bill wound up being over $17,000.00 for sepsis in my kidney. They sent the accounts lady around to get my financial info and before I left I had my employer personally bring my required information to get my approval and I was approved. Then they ruined my credit and y putting the bills.on my credit report anyway.i dont understand. So watch out. I'm getting Legal Aid on it.