What happened?

I was wondering why I was deducted -1200 from my original return submitted on Feb 15.  I was told by turbo tax wait for a letter! Never got a letter! I never got my first stimulus and my daughters! She's 1! What happened with the unemployment return as well, I filed Feb and it wasn't up yet to deduct the taxes from the first 10200! Why wasn't my return deposited I had to wait for it in the mail, got a travelers check 1200 short, and then had to wait another extra two weeks for that check to clear by the bank!! What is going on, at h&r block I never had these issues! I'm regretting my turbo tax decision! Plus I paid 200+ for help and I got robbed!! So not ok!!