Deductions & credits

I did NOT take the standard deduction, I itemized but Turbo Tax kept saying the form was incomplete.  Contributions should be blank but when I put in nothing it asked for a value.  Then, my EFile was refused three times saying either the AGE or PIN from 2019 didn't match.  The AIG was correct and had no record of a PIN as the form said to just make one up.  Very frustrating. Finally mailed it.  Very dissatisfied with Turbo Tax!