This is a very strange problem in TurboTax. I followed others suggestions but not work at all. However, I spent hours and figured out the problem.
This is my situation: at beginning, I did not enter my donations so just went through that section. At the end, TT told me to enter $300 as a deduction because TT said I am taking Standard Deduction. This is where the problem started. TT kept that in memory and never deleted it even I went back entered all my donation information. It will not update or delete that even TT said I was able to have Itemized deduction.
The fix for this is that go back and delete all the cash donations in the donation section but keep your organization and other info. there. Then, keep going to get to the recommended $300 field, delete it/leave it blank until you reach the review section. Then, click on Deduction and Credits section, reenter all your cash donations again. Keep going and you will be this specific error free.
This must be a bug in the app and the software engineers need to fix it.
Well, I have been a long time TT user and this is the first year I got multiple situations with the app. I guess these are pandemic WFH glitches.
