Deductions & credits

OK - looking through my 2020 return, my tax is greater than my CTC (Child Tax Credit).   Reading comments below and online, and looking directly at form 8812, that explains why it's not listed in my return.

 

BUT - I'm still confused why a child clearly shown on my return with a "Qualifying Child for Child Tax Credit" is not showing on the IRS transcript.   I went back into TurboTax and validated all entries for that child\dependent.

 

What am I missing?  The information was submitted via e-File.  The youngest child's birth year was 2013 and SSN is listed correct.  How do I correct this mistake?