Turbo Tax doesn't recognize foreign taxes I entered, won't let me file Form 1116 for the Foreign Tax Credit Carryover

I paid foreign taxes on dividend income, as listed in Box 7 of my 1099-DIVs. I've entered this info in the income section. But when I go to the Deductions/Credits section and try to go through the Foreign Taxes section, it asks if I have any other foreign income to enter, and when I say no, it says I simply don't qualify for the Foreign Tax Credit. When I click on the "Learn More" link, it gives me the following message: "Based on your answers to the previous questions, it doesn't look like you paid any foreign taxes. This means you aren't eligible for the Foreign Tax Credit this year." Somehow Turbo Tax isn't recognizing the foreign taxes I've entered, so it's not allowing me to go any further in the Foreign Taxes section. I have no tax liability this year, so I can't take advantage of the foreign tax credit and want to carry over the foreign tax credit to next year. How do I get Turbo Tax to generate a Form 1116 when there are no prompts to take me to the Foreign Tax Credit Carryover screen?

 

I'm using the IRS Free File Program online, which does support Form 1116 (according to Intuit's website).