After a very frustrating several hours to determine why the IRS adjusted my Recovery Rebate Credit Worksheet by $1,100, I finally found the answer. To be clear, I spent nearly 3 hours either on hold or talking to various IRS agents. Finally, one of them suggested that I download my IRS transcripts. Upon review, for the past 4 years (probably longer, but transcripts go only back to 2017), I realized my youngest child is missing from every record. I'm extremely upset since I told every agent that I have 5 dependents and their ages, and in two discussions that IRS agent looked only at the front of the 1040 and failed to recognize the check box and indication to see the rest of the statement if there are more than 4 dependents.
I've been using TurboTax for nearly 20 years and added each of my children as they came into the family. My youngest is 7 years old with a properly issued social security card\number. I checked the 1040 forms generated by TurboTax. All years list all of my dependents with their SSN.
Where and how do I start to fix this situation? Not only was I shorted on the Recovery Rebate Credit for this year, but there's a very good chance that due to this error, I'm due refunds from prior years!!!
Again - all the paperwork\forms generated by TurboTax are correct. It's the transcript\record at the IRS that is incorrect.
