Hello JamesG1 and KathrynG3,
This morning I went through the suggestions you made and when I downloaded the federal tax return it still shows using the standard deduction even though during the process of preparing the tax return the program tells me it's taking itemized deductions. I can try making a phone call again but on an earlier call that I made I was assured that itemized deductions were being taken when in fact the downloaded return showed that the standard deduction was taken. I just don't want to go through that same scenario again. Maybe we're at the point where the program just won't work in this situation and I'll need to try filing the return with a different program. How do we go about getting a refund for the filing fee that has already been paid? Thanks!
